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Organize people,
information, and relationships
Our service management and dispatch solution enables
your field service organization to successfully
manage customer information, schedule and dispatch
work, maintain service history, track costs,
estimate and quote work, manage service agreements,
invoice, and more.
Simple to learn and use
It is a powerful tool to help organize information,
save time, and manage your service organization with
confidence. The Service Manager is designed around a
vision of connecting your organization to your
customers, connecting your employees to information,
and connecting the systems that make your
organization run. Nothing can handle more or move as
fast. By equipping your organization with The
Service Manager, you will have a service management
solution that can help you transform the way your
company delivers quality service and builds
profitable customer relationships.
Deliver consistent customer service
The Service Manager enhances your organization’s
ability to use information strategically and provide
exceptional customer service, resulting in increased
customer satisfaction and loyalty.
Increase sales success
The Service Manager can help you transform the way
you market, sell, and serve your customers. By
unlocking the potential of information, you can keep
customers and opportunities as the center of your
world.
Take the hassle (and expense) out of common tasks
The Service Manager includes a built-in scheduling
engine that keeps track of routes, installations,
and individual customer service requests. Estimating
and quoting are fast. Built-in invoicing ensures
customers are correctly billed.
Increase employee productivity
The Service Manager is easy to learn and use. When
you start The Service Manager for the first time,
you’ll see reassuringly familiar windows similar to
Microsoft Outlook. Learning is fast and operation is
consistent throughout the application.
Integration is automatic, setup is a snap
The Service Manager delivers out-of-the-box
integration to market leading, full-featured
financial accounting software systems from
Microsoft, Intuit, SAP and others. Integration means
immediate access to customer data, inventory data,
invoice history and more. |
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