In today’s competitive market, every organization needs to focus on service in order to
    ■   Increase current revenue opportunities
    ■   Position your company for future opportunities
    ■   Reduce operational and processing costs as you tighten the bottom line
    ■   Manage your service operations efficiently
    ■   Fully integrate sales, service, and customer relationship management

Service Manager is a powerful tool to help organize information, save time, and manage your service organization with confidence.  It’s designed around a vision of connecting your organization to your customers, connecting your employees to information, and connecting the systems that make your organization run. Nothing can handle more or move as fast. By equipping your organization with The Service Manager, you will have a service management solution that can help you transform the way your company delivers quality service and builds profitable customer relationships.

Companies, who formerly viewed service and repair as a sideline, need to measure response time, insure high customer satisfaction, and control costs. Whether you have a mobile workforce or depot maintenance, companies who provide service technicians and consultants to customers, need to effectively track, bill, and report service more efficiently.

You can ensure that the right person gets assigned to the job by using automated technology solutions that prevent wasted time and travel. By providing your personnel with an accurate schedule, detailed work order, and complete service history, you can guarantee service response time and measure your results. Best of all, you can monitor your bottom-line expenses while effectively delivering service to your customers.

By connecting your service management solution to Microsoft Dynamics GP or CRM, you’ll eliminate duplicate entry of valuable information and notes and increase the amount of billable time recorded. With a view into ALL aspects of your operations, you’ll discover new efficiencies and consequently, increase your profit margins.

As a Microsoft® Gold Certified Business Solution Partner, we are proud to offer a full suite of services and products complimentary to accounting and business solutions software. These products and services cover the entire spectrum of your distribution, assembly, and financial business operations. We can help you streamline and simplify business processes, improve business insight, accelerate productivity, and make the most of existing technology investments. Call us at 503 968 7964 to talk about how we can help you.

Our specialists are certified and experienced with all functionality of Microsoft Dynamics GP, CRM, and SQL database administration. We're experienced with multiple Service Management and Job Cost systems. Support staff is available 8 hours a day. You'll always be able to talk and work with a professional who knows your system.